Decks USA - Technical Support
Deck Designs CD-ROM installation instructions
I can't run the Setup Program
I've installed Deck Designs, but now I can't run
the program
Unable To Locate DLL Message
I'm stuck in the REGISTRATION Screen
and I can't get out!
The Deck Designs Screen doesn't display
properly
Care and Handling Instructions
Replacement CD-ROM Form
Deck Designs CD-ROM installation
instructions
To Install Deck Designs:
* Insert the CD into your CD-ROM or DVD drive.
* On the Windows Taskbar, click the Start icon, then select Run
from the menu choices.
* Type the CD-ROM or DVD drive letter followed by: \setup (e.g., D:\setup),
click OK or press Enter.
NOTE: Your CD-ROM or DVD drive
letter
may not be D:
You can verify your CD-ROM or DVD drive
letter
by double clicking the My Computer Icon
on your Desktop
and looking for the CD-ROM icon.

* Follow the on-screen instructions.
* when prompted: Enter the PRODUCT KEY located on the inside cover of
the CD-ROM.
NOTE: Use all uppercase letters and hyphens.
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I've installed Deck Designs, but now I can't
run the program
To Run Deck Designs:
* The Deck Designs CD-ROM must be inserted into the CD-ROM or DVD drive
in order for
the program to run properly.
* Cleaning the disc: Use a soft, lint-free cloth to remove spots, dust or
finger-prints. Always wipe from the center to the outside edge and never wipe in
a circular motion.
* See the next Instructions for an
alternate method of running Deck Designs
* See the Care and Handling Instructions
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Missing vct32161.dll
The program will function properly without this file by simply
clicking OK when message is prompted.
NOTE:
You Must include your Name (the name used
when ordered) and approximate Date the product was purchased,
and...
Email us and we'll send you the file: vct32161@decksusa.com
After you receive the file, place it into
one of the following folders on your hard drive:
Download this file into your
C:\WiNNT\System32 folder or
Download this file into your
C:\WiNNT\System folder or
Download this file into your
C:\WiNNT\ folder or
Download this file into your
C:\Windows\System32 folder or
Download this file into your
C:\Windows\System folder or
Download this file into your
C:\Windows\ folder or
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I'm stuck in the REGISTRATION
Screen and I can't get out!
* Type in your FIRST Name and press the ENTER
key.
* Type in your LAST Name and press the ENTER
key.
* Type in your EMAIL Address and press the ENTER
key.
NOTE: The Email entry is
optional. If you do not have an Email Address, you still must press the ENTER
Key.
* A choice of SAVE or REDO
is presented in button form. When you select SAVE
the program begins. The registration screen never appears on the same computer
again. If you select REDO you will be
prompted to re-enter the information.
NOTE: you MUST use your mouse
to click the SAVE Button.
We apologize for any frustration or
inconvenience. Enjoy!
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Care and Handling Instructions
To maintain the integrity of the data stored on the disc, please use the
following care and handling guidelines:
* Handle the disc only by the outer edge to prevent fingerprints and smears
on the surface.
* Store the disc in the protective case.
* Do not leave the disc in direct sunlight or in a hot or humid environment.
* Cleaning the disc: Use a soft, lint-free cloth to remove spots, dust or
finger-prints. Always wipe from the center to the outside edge and never wipe in
a circular motion.
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