- Hours for Telephone Calls:
- Monday - Friday 11:00am - 3:00pm EST
General Offices Closed
Saturday and Sunday
Real people to help you with ordering, designing,
and technical support for building our decks.
We have recently been experiencing an extreme amount of telephone
To better serve the needs of all of our customers with the highest efficiency:
The quickest response time, for orders, inquiries, questions and all
remaining issues is by Email or FAX.
Secure Online Ordering 24 hours a day: Online Store
USA Shopping Center
Drafting Department 7 days a week at: Drafting@DecksUSA.com
Email is Our Quickest Response Method. Please allow 24 - 72 hours for a response.
Please give as much contact information in your email as possible,
including daytime and evening telephone contact hours. Please be
brief, but precise, in describing the nature of your inquiry.
Our voice mail system messages are for Product Orders Only.
Because we are an Internet company: this system is handled by a separate
division of our operation. Any message
other than one for an order
will be disregarded and not responded to or forwarded. Ultimately,
this form of operation keeps our overhead drastically lower and enables us
to sell our products and services at a price that reflects the savings and
that savings is passed directly along to our customers.
No Telephone, FAX or E-Mail Solicitations
Please and Thanks.
To Be Considered: Send
Solicitation Information to:
7994 Glenwood Avenue
Youngstown, OH 44512-5827