decks USA flag   Decks USA logo

     Shipping and Handling Schedule

 

NOTE: All orders normally ship within 24 - 72 hours.

The Deck Designs CD-ROM, the Complete Consumer Package, the Deck Photo CD-ROM, all Deck Accessory Construction Details, the Quick Quote Deck Estimation Software, and the Stair Guide Kit all ship within 24 - 48 hours after receiving your order.  Stock Deck Plans from the Deck Designs CD-ROM or our web site, and  Porch Plans ship within 24 - 72 hours after receiving your order.  Orders received on the weekend and holidays are processed and shipped on the next business day.  For FedEx orders, see the shipping guidelines below.

Holiday Schedule

Regular, First Class and Priority Mail

FedEx 2-Day, Standard and Priority Overnight

Return to Frequently Asked Questions

Does choosing overnight shipping mean my order will arrive tomorrow?

Not usually. Although your order is shipped overnight when it leaves Decks USA, several things must happen before your order is ready to ship. These steps include: authorizing your credit card/confirming credit, and checking our warehouse delivery cut-off times. Most orders can be confirmed, prepared, and ready to ship within 1-3 business days. Once your order is approved, you will receive an email with the ship date based on your selected shipping option. In most cases, if you choose overnight shipping for an order with in-stock items today, you will receive your product within 1-3 business days.

 

     USPS

Regular Service
    
allow 7-14 days

First Class
    
allow 3-7 days

Priority Mail

Priority Mail
    
allow 2-4 days

Decks USA cannot guarantee USPS delivery days or dates. 

Back to Top

Return to Frequently Asked Questions

 

Fedex Fedex Letter

FedEx 2Day®
          Second Business Day

FedEx Standard Overnight®
         
Next Business Afternoon

FedEx Priority Overnight®
         
Next Business Morning

NOTE: FedEx Cannot Deliver to P.O. Boxes or P.O. Zip Codes - Requires Street Address.

NOTE:
FedEx 2Day, Standard Overnight and Priority Overnight are only available for orders shipped in the USA.

Back to Top

Return to Frequently Asked Questions

 

 

HOLIDAY NOTES:

United States Postal Service:

Priority Mail normally takes 2-3 days for delivery.
Due to any Holidays, Regular, First Class and Priority Mail:
expect to add at least 2-3 days to all stated USPS deliveries above.
Decks USA cannot guarantee USPS delivery days or dates. 

FedEx:

Holidays for United States

December 25, 2007 - Tuesday

January 1, 2008 - Tuesday 

Get It There for Christmas With FedEx Express Delivery

Depend on FedEx Express to get even last-minute holiday packages to their destinations in time for Christmas. Here are your last days to ship with FedEx Express so that your shipments arrive before December 25th.

Last Days for Orders to Arrive to You Before Christmas Day:

FedEx 2-Day: Orders received by Monday, December 17, 12:00pm EST, will be delivered by Friday, December 21.
FedEx Standard Overnight: Orders received by Wednesday, December 19, 12:00pm EST, will be delivered by Friday, December 21.
FedEx Priority Overnight: Orders received by Wednesday, December 19, 12:00pm EST, will be delivered by Friday, December 21.


Last Days for Orders to Arrive to You Before New Year's Day:

FedEx 2-Day: Orders received by Monday, December 24, 12:00pm EST, will be delivered by Friday, December 28.
FedEx Standard Overnight: Orders received by Wednesday, December 26, 12:00pm EST, will be delivered by Friday, December 28.
FedEx Priority Overnight: Orders received by Wednesday, December 26, 12:00pm EST, will be delivered by Friday, December 28.


Next Holiday schedule to be announced.

Back to Top

Return to Frequently Asked Questions

 

Copyright © 1994-2011 Custom Environments
All Rights Reserved
Privacy Policy
Contact Us

Terms of Use