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Product Return/Refund Request

We apologize if our product wasn't what you expected.  Our return policy is listed on our web site at: http://www.decksusa.com/faq.htm and also available from our main page: Web Site: http://www.decksusa.com/

As with keeping with the general excepted practice of national software sales; Once the software seal is broken and/or the software is installed and run on your computer, the software becomes non-returnable, but is replaceable: Decks USA will replace, at no charge to you, including Shipping and Handling, any damaged or defective CD-ROMs for all of our software products.  Follow the instructions included with the software package for returning our products for replacement.

All software returns must be in original condition with the software seal unbroken.  All product returns must contain all the items shipped and be in reusable condition.  All returns must be postmarked no later than ten (10) days after purchase date and include a signed Product Return Form.

                       Product Return/Refund Request Form

Please complete this form for a Product Return

Our Promise: We will NEVER give this information out to any third party.  You can always view our Privacy Policy.

Your Information

First Name
Last Name
Address
City
     State/Province
Country

  Zip/Postal Code

Daytime Phone
E-mail Address


Purchase Date

     

4 Digit INVOICE ORDER Number 

Decks USA Product


Payment Information              Discover Card

Payment Method   

For Your Security: List only the Last Four (4) Digits of your Credit Card Number  

Expiration Date     

Reason for Return, max 300 characters) 




NOTE: Once you have completed this form; click the Submit Form Button in lower left hand corner of this page.
After Clicking the Submit Form Button; you will be automatically redirected to a Confirmation Page:

In Order to Process your Request:  Please Print Out the Confirmation Page then: Print your full Name and Sign and Date the Form in the provided spaces.  Return the Confirmation Page FORM to Decks USA, (with your Product if applicable).  You may also FAX the Completed Form to: 1-330-726-5542